I’m new to essential oils, so where do I start?

Everybody is talking about the benefits of using essential oils, but if you’re new to using them, it can be quite overwhelming to know where to start. Essential oils have been used around the world for generations as natural remedies and potions, as well as ingredients in perfumes, skincare, and cleaning products. Because they are not specifically regulated by the FDA, companies selling them cannot, legally, make any therapeutic claims. Hence, the confusion!

That said, if you’re just starting out, we promise you… once you dip your toes in, you will LOVE the benefits and choose to jump in deeper. If you have questions, don’t hesitate to email us at support@mothere.co or give us a call at 866-981-5711. We’d love to hear from you!

Mother E has consciously chosen to start with a small product line with a wide array of benefits, so as not to overwhelm you. Start by buying a collection, or a blend or two. Or, try a single or a blend each month. You’ll figure out the pace that is best for you. Then read the product descriptions on the website, try out the different suggested uses and see what works for you!

We can’t wait for you to experiment, because we know you will be hooked as much as we are. We would also love to hear from you! Let us know about your experience with Mother E, how you are using your oils, and if there is anything we can do to better serve you.

Join our mailing list on MotherE.co, FB, Instagram, twitter, and Pinterest groups to receive useful tips and view easy how-to videos. And when you share about your Mother E experience on social media, please be sure to use #MEmoment so we can all share in the excitement. Mother E. Earth’s Calling. How are you answering Her call?

What are essential oils?

According to the National Association for Holistic Aromatherapy (naha.org), “the term ‘essential oil’ is a contraction of the original ‘quintessential oil.’ This stems from the Aristotelian idea that matter is composed of four elements, namely fire, air, earth and water. The fifth element, or quintessence, was then considered to be spirit of life force.”

Another definition comes from the International Organization for Standardization (ISO). Here, essential oils are defined as “a product made by distillation with either water or steam or by mechanical processing of citrus rinds or by dry distillation of natural materials. Following the distillation, the essential oil is physically separated from the water phase.”

In less technical terms, essential oils have been used for millennia and have been as highly prized as gold. The Romans and Greeks used the holistic healing ability of essential oils in battle and medieval doctors used them to fight bubonic plague. So, the inherent antiseptic, anti-inflammatory, antibacterial and anti fungal properties have been known and used throughout time to promote homeostasis in the body.

At Mother E, we believe that essential oils not only have a profound ability to help us heal but—thanks to the fact that nearly 75% of our emotions are engaged through scent—can also help us reconnect with ourselves, each other and the planet. And we appreciate that notion. Simple, clean and pure… just as nature intended.

How do I use essential oils?

Essential oils can be used individually or blended with other oils. They may be used topically and aromatically. They can also be used to disinfect and deodorize, and generally improve the energy of your home. Some Mother E oils can also be taken internally (please see below on the proper and safe way to ingest essential oils).

Please check the labels and/or product descriptions at MotherE.co for appropriate uses and precautions of each product. And, as with any natural therapy, always check with your doctor before using. Some essential oils should be avoided by children and pregnant or breastfeeding women.

Topically

  • When using topically, we recommend diluting with Mother E Fractionated Coconut Oil (FCO) as per your own skin’s sensitivity. FCO is amazing in its own way because it mixes well with our essential oils, it doesn’t leave you feeling oily and it moisturizes without clogging pores.
  • Add to unscented lotions
  • Create massage oils
  • Rub on the back of neck, bottoms of feet and at pulse points
  • NEVER USE in eyes or ears

Aromatically

  • Inhale directly from the bottle
  • Change the feeling in a room with a Mother E Diffuser
  • Place 2-3 drops in bath water with or without Epsom salts
  • Put 2-3 drops in palm, rub hands together, then cup over nose
  • Add a few drops to a steamy shower and inhale

Household

  • Infuse any room with uplifting aromas using the Mother E Diffuser
  • Disinfect cutting boards and kitchen surfaces
  • Add a few drops to natural household cleaning products

Ingestible
Remember, a little goes a long way when ingesting essential oils. Please check the labels and/or product descriptions at MotherE.co for appropriate uses and precautions of each product.

  • Place a few drops in a capsule then swallow with a glass of water. Or, if it’s difficult to swallow a pill, put drops on a piece of soft bread, then eat.
  • Add a few drops to your favorite marinade recipe.
  • Boost the flavor of desserts with 2-3 drops of your favorite single oil.
Are there precautions I should take when using essential oils?

While essential oils are natural and beneficial in many ways, they can be very potent. Remember that a little goes a long way. Please use the following precautions when using:

  • As with any natural therapy, always check with your doctor before using. Some essential oils should be avoided by children and pregnant or breastfeeding women.
  • When first starting to use your Mother E essential oils, use only one drop and slowly work your way up to more.
  • Do a patch test by placing 1 to 2 drops on your arm (or a small area on upholstery/furniture), then observe for 24 hours.
  • If your skin (or upholstery/furniture) is sensitive to an oil, it will become irritated (or begin to stain). If this happens, don’t use that oil. If in doubt, dilute with Mother E FCO.
  • Some oils can cause a phototoxic reaction on skin that looks like a sunburn. Check the oil label and, when applicable, avoid sunlight or UV rays for up to 12 hours after applying product.
Are Mother E oils safe to use topically, aromatically and internally (ingestible)?

Please refer to the labels and product descriptions on the website for details. However, in general, Mother E Essential Oils are safe to use topically and aromatically, and the majority are safe to ingest.

When using topically, we recommend diluting our 100% pure essential oils with Mother E FCO, as skin sensitivity varies based on the individual user and the specific oil. See precautions for more details.

Mother E Essential oils that are indicated as ingestible should be used sparingly, as a little goes a long way. Add one to two drops of your favorite single oil to eight ounces of water for flavoring or as a breath freshener. Or, add to marinades or dessert recipes for a boost of flavor.

See individual product descriptions on the website for more specific precautions, and to discover some great ideas on how to use.

What is the difference between a Mother E Standard Bottle vs Roll-On?

Mother E Standard Bottle

  • Concentrated
  • Easy to use for creating personal blends
  • Built-in dropper allows for ingestible and aromatic uses such as adding to capsules, diffusers, spray bottles, a glass of water, bathtub or shower, cooking, etc.
  • Allows for ease of use with diffusers and spray bottles, etc.

Mother E Roll-on Bottle

  • Diluted with Fractionated Coconut Oil (FCO)
  • Easy to apply
  • Can be used directly on skin (never use around eyes or ears)
  • Perfect for taking with you to use throughout the day as a fragrance
What is the difference between Mother E Single Oils vs Blend Oils?

SINGLE OILS
Mother E Single Oils have only one type of oil in the bottle (e.g. lemon, peppermint, lavender, etc). Single oils allow for creativity in crafting your own blends. Have fun and experiment by making your own fragrance per a specific mood, energy or place that you may want to remember.

Single oils are very powerful, thus making them perfect for also creating powerful cleaning products that disinfect and deodorize without harsh or toxic ingredients. Plus, they leave your house smelling wonderful vs. creating a chemical odor.

BLEND OILS
Mother E Signature Blend Oils are a mixture of two or more single oils. By combining their individual properties and aromas, new and beautiful fragrances with therapeutic benefits are created.

What makes Mother E different?

Mother E is a premium direct-to-consumer brand. This means we deliver straight to you, so you don’t have to go through a distributor to purchase our 100% pure essential oils. We also strongly believe in bringing honesty and transparency to the business of essential oils. Here’s how we do that:

Pending Certified B Corporation.
“B Corp is to business what Fair Trade certification is to coffee or USDA Organic certification is to milk.”
We have committed to uncompromising standards of social and environmental performance, accountability and transparency. In April 2017 we will be eligible to apply for full B Corp status. We look forward to sharing regular updates on our certification journey, and are excited to be a part of the vision of B Corp—to redefine success in business. Here’s where you can learn more about B Corp.

Pure Products. Pure Business.
Sustainable sourcing strategy, rigorous supplier standards and third-party testing, ensure the quality and purity of every one of our oils. We also fully disclose all ingredients and seek out ways to reduce, reuse and recycle resources in our packaging and product development. Upon request, we are happy to provide a Certificate of Analysis for each single and blend oil we produce.

No Distributors Necessary to Buy.
Our absolute product promise is to deliver premium quality, environmentally responsible and 100% pure essential oils directly to you—with no direct selling company in between. It’s our calling to help educate and inspire you, so that you have your own unique experience with oils… and with Mother E.

Savings of 15%–20% Over Multi-Level Marketing (MLM) Brands
Because honesty and transparency are at the core of the Mother E brand, we believe there are a few specifics about the essential oil business that you have a right to know about. One of those details is pricing. Mother E is customer-focused—not distributor-focused—so we don’t mark up our prices to pay MLM distributor commissions. This means you get the same high quality products for less.

The Circle of Good.
Mother E is committed to safeguarding what’s simple, clean and pure on the planet. We responsibly take a stand for the preservation of our Earth’s natural resources and the unity and well-being of its people. As Mother Nature provides for us, we believe it’s important to give back to Her. That’s why we are proud members of One Percent for the Planet. Through this membership, we partner with non-profit organizations who we trust will implement scalable solutions to preserve the environment and build sustainable communities. Currently, we partner with Trees for the Future, and are planting one tree for every bottle of Mother E Essential oils purchased and ten trees for every Mother E Collection.

How can I be sure of the quality and purity of Mother E products?

Sustainable sourcing strategy, rigorous supplier standards and third-party testing, ensure the quality and purity of every one of our oils. Plus, we fully disclose all ingredients in Mother E products.

In addition, every batch of essential oils is tested with GC/MS (gas chromatography mass spectronomy) testing, as well as physical tests for odor, refractive index, specific gravity, optical rotation and closed cup flashpoint. And while variation is always present when working with natural products, Mother E essential oils must meet within the range of our high standards or they will not be approved. Upon request, we are happy to provide a Certificate of Analysis and/or Safety Data Sheet for each single and blend oil we produce.

Are Mother E essential oils “therapeutic grade”?

The term “therapeutic grade” was developed in the 1990’s as a marketing term to sell essential oils. There is no such thing as a ʻtherapeutic gradeʼ essential oil vs. ‘non-therapeutic’ essential oil, and no quality standards for the authentication of essential oils specifically exist in aromatherapy.

That said, many essential oils on the market are adulterated or highly diluted with carrier oils or other substances, which dramatically reduces the potency that’s naturally inherent in the oil. That is why Mother E is passionately committed to ensuring the purity of our products. The more pure an oil is, the more potent it is.

Every batch of essential oils goes through GC/MS (gas chromatography mass spectronomy) testing, as well as physical tests for odor, refractive index, specific gravity, optical rotation and closed cup flashpoint. And while variation is always present when working with natural products, Mother E essential oils must meet within the range of our high standards or they will not be approved. Plain and simple. Upon request, we are happy to provide a Certificate of Analysis and/or Safety Data Sheet for each single oil and blend we produce.

We believe that Mother Nature knows best. That’s why we trust and honor Her wisdom. It’s Her innate purity and potency that gives oils their “therapeutic” qualities after all. Nothing is adulterated. Nothing is diluted. There’s nothing more. Nothing less. Just 100% pure essential oil (oh, and an ample measure of love from us).

The only time you can find anything else in our oils is when we pre-dilute our Roll-on Signature Collections with Fractionated Coconut Oil (we do this so you don’t have to, since our roll-ons are intended for direct topical use as fragrances), and in our True Joy blend where we add a touch of 100% pure vanilla extract, because, well, who doesn’t love vanilla? Other than that, we let Mother Nature do all the work.

And as Mother Earth provides for us, we provide and care for Her. Simply put, we believe in being Kind to you. Kind to Earth.

What is your shipping policy?

Standard ground shipping takes approximately 3 to 5 business days within the continental United States. If you have not received your order within 14 days from your purchase date, please contact Mother E customer service team via email at support@MotherE.co or by toll-free telephone at 866-981-5711.

See our Shipping & Returns Policy for more details about shipping rates domestically and internationally.

What is your return policy?

Mother E is deeply committed to delivering high-quality, pure products and we want you to be delighted with every purchase. You may return any unopened products for any reason within thirty (30) days of your purchase date to receive a full refund. You may also receive a partial refund for products that have been opened and/or partially used. To request a refund, contact Mother E by phone or email to obtain a Return Material Authorization (RMA).

For more details, view our full return policy here.

How do I contact customer service?

We’re listening! Mother E wants your experience with our customer service team to be exceptional, every time. Please feel free to contact us at any time Monday through Friday between 6 am and 6 pm (MST). We’ll return phone messages left after hours the next business day.

Toll-free phone number: 1-866-981-5711

You can also use our online Help Tool or submit a question to our team by clicking the “Help” button in the lower right-hand corner on each page on the website. Or, feel free to email us anytime at support@mothere.co. We’ll get back with you via email within 1 business day.